What Is Error 702546
Error code 702546 is a transaction error in PUBG Mobile and PUBG: Battlegrounds that appears when attempting to make a purchase. It belongs to the payment error category and signals that the transaction cannot be completed for one of several reasons.
Players most often encounter this error when trying to buy UC through the in-game shop rather than through third-party platforms.
Root Causes
Region mismatch between payment method and account. PUBG verifies that the region of your card or payment method matches your account region. A mismatch triggers error 702546.
Transaction limit exceeded. If you have made purchases too frequently in a short period, the system automatically blocks the next attempt.
Outdated payment method details. An expired card, changed CVV, or a new card number that has not been updated in your account all lead to this error.
Krafton account restriction. Your account may be temporarily limited due to suspicious activity, reports, or technical issues.
Payment gateway error. In rare cases the issue is on PUBG's end — an overloaded or temporarily failing payment infrastructure.
Step-by-Step Fix
Check region alignment. Open your PUBG account settings and confirm that your account region matches the country of your payment method.
Update your card details. Go to the payment section of your account and verify that your card information is current: expiry date, CVV, and name.
Try a different payment method. If your card is not working, try Google Pay, Apple Pay, or a different card.
Wait 1–2 hours. If the cause is a transaction limit or a temporary server glitch, the error often clears on its own after some time.
Clear the app cache. On Android: Settings → Apps → PUBG Mobile → Clear Cache. On iOS, reinstall the application.
Try purchasing from a different platform. If you play on multiple platforms (Steam, mobile), attempt the purchase from a different one.
Contact Krafton support. If none of the above steps work, create a support ticket with a description of the error, a screenshot, and your Player ID.
FAQ
Does error 702546 mean my money was charged? No. This error occurs before the transaction is completed — no money is taken. If you do see a charge, wait 24 hours; it should be automatically reversed.
Does a VPN cause error 702546? Yes. A VPN can create a region mismatch, which is exactly what triggers this error. Disable your VPN and try again.
The error appears every time I try to buy — what do I do? This may indicate a system-level account block. In that case, only Krafton support can lift the restriction.
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