What "Merchant Not Supported" Means with Revolut
When Revolut shows the error "This merchant is not supported" or a transaction is rejected by a specific merchant, the reason is usually not you — the merchant has intentionally blocked cards from certain issuers.
This is called BIN blocking: the merchant creates a list of BIN ranges (Bank Identification Number — the first 6–8 digits of the card) that it does not accept.
Why Merchants Block Revolut
High chargeback rate. Some services have found that Revolut cards generate more disputes and refunds than others.
Fraud patterns. BIN ranges frequently used by fraudsters are blocked by merchants as a self-protection measure.
Regulatory requirements. Certain financial and gambling services are required to accept only cards from "real" banks.
Service policy. Some platforms (Netflix, Amazon, airlines) periodically block issuers without public explanation.
Revolut is not a traditional bank. Despite holding banking licenses in some countries, certain merchants classify Revolut as a "neobank" and apply restrictions.
Step-by-Step Fix
Step 1 — Check the exact reason
Open the Revolut app and check the last transaction. It will show a decline reason code. If it says "Merchant category blocked," the issue is the BIN.
Step 2 — Try the physical Revolut card
Sometimes the physical card has a different BIN than the virtual one. Try both options.
Step 3 — Contact the merchant
Write to the service's support and ask whether they accept Revolut cards. Sometimes the issue is temporary or applies only to specific product categories.
Step 4 — Use a card with a different BIN
The most reliable solution is a card from a different provider. Marix virtual cards have a BIN accepted by most merchants, including those that block Revolut.
Step 5 — Use PayPal or Apple Pay
Some merchants accept PayPal or Apple/Google Pay even if they don't accept Revolut directly. Link Revolut to those wallets and try paying through them.
FAQ
Which merchants most commonly block Revolut?
Steam, certain airlines, gambling platforms, some subscription services, and parts of the US e-commerce market.
Can Revolut fix a BIN block?
Revolut cannot force a merchant to accept its cards. The only solution is to use a different card.
Does changing the account currency help?
No. BIN blocking doesn't depend on currency — it's based on the issuer identifier.
Need a card that's accepted everywhere? Marix: virtual cards for international payments.