"We need more info to redeem your gift card" is Google Play's anti-fraud protection temporarily blocking code redemption.
Why This Happens
Google flags the account for suspicious activity when:
- VPN is active during redemption
- Multiple codes are redeemed in quick succession
- The account is new or unverified
- The device or network is unfamiliar to Google
How to Fix It
Wait 24–48 hours — Google automatically lifts the restriction. This is the most reliable fix.
Try a different device/network:
- Disable VPN
- Switch to mobile data (not Wi-Fi)
- Try redeeming from a different device or computer
Try via browser: Go to play.google.com/redeem from a desktop browser.
Verify your account: If Google requests verification, complete it then retry.
Is the Code Still Valid?
Yes. "We need more info" is a temporary account restriction, not a code problem. The code remains valid — just wait before retrying.
Summary
Wait 24–48 hours, disable VPN, and try from a different network or device. The code from marix.app is valid — this is a temporary Google account flag, not a bad code.